In order to take advantage of this service we offer, you must currently be under our 2 year manufacturer warranty, and you must have purchased your mics from an authorized dealer.
It can take some time for this process to get completed, so do allow at least 5 business days.
If you want to use 2 identical Blue USB mics at the same time, here's what you need to do.
First off, identical mics have the same “digital thumbprint” so to speak.
It functions as follows: If Satellite is accidentally powered on in your bag or on your desk and does not pair with a device, the unit will automatically turn off after 15 mins.
If Satellite is accidentally powered on and your BT connection is broken (the user walks away from the headphones, for example), Satellite will automatically turn off after 5 mins.
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You can purchase that any electronics store like Best Buy, Radio Shack, Staples etc for very little.
If you need a new cable, or believe your current one is not working, contact the USB support department by emailing [email protected]
If you're interested in having this done, please visit our Customer Service request form (requires a Blue Web Store user account).